Every call, text, and web chat answered in minutes — and, if you want it, a website built to book jobs. Two plans, each a fixed monthly price you can read before you talk to anybody. And you don't have to talk to anybody.
No calls needed to buy. But if you'd rather talk it through first, book fifteen minutes — no pitch, no pressure.
Front desk catches every lead. The Basics does that and gives them a website worth landing on. Fixed scope, fixed price, cancel any month.
Every call you miss, every text, and every question on your website gets a reply in minutes, day or night. One inbox, one plain report a month.
Everything in Front desk, plus a six-page website built to book jobs, hosted and kept current. Your map listing setup is thrown in free.
Already running a plan? Phone answering out loud, map listing management, and WordPress care are available as upgrades — email us and we'll tell you if one is worth it yet.
Three numbers you already know. The math runs in your browser — nothing is sent anywhere unless you ask us to email it to you.
Front desk pays for itself if it recovers 1 job a month.
Some missed callers try again later; many call the next business on the list. Set the percentage to match your experience.
No discovery call, no proposal, no waiting on a quote. The whole thing takes about seventeen minutes of your time.
Choose a plan and check out. Two minutes, no conversation required.
Your hours, services, area, and the questions customers always ask. Fifteen minutes, on your own time.
Set up from your answers, with a short recorded walkthrough. You keep your own number and accounts.
Prefer to talk first? Plenty of people do. Book fifteen minutes and we'll walk through what fits — no pitch, and no follow-up unless you ask for one.
Illustrative numbers showing what the report covers. Yours shows your own results.
We guarantee reply time because reply time is ours to control. We won't promise you a booking rate — that depends on your prices and your crews. Any agency guaranteeing your revenue is gambling with your money.
The specifics, so there's nothing to argue about later: every call, text, and web chat that reaches your Skylight inbox gets a first reply within five minutes, 24 hours a day, every day. Each channel is covered from the day it goes live — web chat on day one, missed-call texts once carrier registration clears. If one misses that window in a given month, tell us and your next month costs nothing; on a yearly plan we add a free month to your term instead. Leads that arrive somewhere we don't manage aren't covered, and neither are outages at the phone carriers or software providers we rely on — when one happens, we'll tell you before you have to ask.
See the two plansYou add us as a user on the accounts you already own, and you remove us in one click whenever you want. Nothing gets transferred and nothing is in our name.
We also ask as we go rather than all at once. You won't be handed a list of demands at checkout — each request arrives when we reach that step, with a line explaining what it's for.
If you cancel, your accounts stay yours. Your phone number, your Google listing, and your customer records don't move and stay in your name. The website subscription is the one thing built on our side — so after twelve months you can buy it out and take it with you, or we'll hand over every word and image and point your domain wherever you like.
If you already have a website you're happy with, Front desk. If you don't, or yours isn't bringing in calls, The Basics — it's $100 more a month and includes the site, hosting, and your map listing setup. On monthly billing there's a one-time $297 website build fee; pay yearly and it's waived. Everything else is an upgrade you can add later, once your own numbers tell you it's worth it.
Because you shouldn't have to sit through a meeting to find out what something costs. Every plan here has a fixed scope and a fixed price, which means we can't quietly charge one business more than another for the same work.
Correct — you can start, run, and cancel everything without a single call. That said, plenty of owners would rather talk it through before spending money, and that's completely reasonable. Book fifteen minutes and we'll tell you what fits and what doesn't. There's no pitch and no follow-up unless you ask for one.
Web chat works the same day. The Basics website is live within five business days of your start date. We take a limited number of new websites each week, so if this week is full, the plan card shows the next start date before you pay. Two things have outside waiting periods we can't shorten: text messaging needs carrier registration, which takes one to three weeks, and Google verifies map listings on their own schedule. We start both on day one and tell you exactly where they stand — you'll never have to ask.
We build it, host it, and keep it current as part of the plan. After twelve months you can buy it out and take it with you. If you cancel before then, we hand over every word and image and point your domain wherever you like.
No, and we won't pretend otherwise. Chats and texts are handled by an automated system tuned on your services, your pricing, and your questions. It holds a normal conversation and routes anything it can't handle straight to you with a full transcript. Customers care that someone answered at 2 AM, not who.
No. Customers keep calling the number already on your trucks, your signs, and your listings. Calls you miss are forwarded to a business line we set up and register for you, and the text-back comes from that line, signed with your business name.
Two months free on either plan — you pay for ten and get twelve — and the website build fee on The Basics is waived. Same cancel terms in spirit: if you stop partway through, we refund the unused whole months (on The Basics, minus the build fee we waived). We offer it because it's cheaper for you and steadier for us, not to lock you in.
Cancel from your account whenever you want. No contract, no notice period, no call to sit through. You keep your number, your listing, and your customer records. The full details are in our terms.
That's genuinely the whole offer. Nothing to sign, nobody to talk to unless you want to, and a cancel button in your account from the day you start.